App / Casino
This policy explains what information we collect when you use ckd44, how we use it, and what choices you have over your own data. Access to ckd44 and the application of this policy depend on your local law and eligible region.
When you open an account with ckd44, we collect the details you provide during registration — your name, contact information, and the credentials you set. When you make a deposit or withdrawal using Nagad or Bank Transfer, we record the transaction reference, the amount, and the timestamp so your account history stays accurate and complete. We also collect device and session data automatically — such as the type of device you use and the pages you visit — to keep the platform functioning correctly for mobile access. We do not sell your personal data to third parties. Information shared with payment processors is limited to what is strictly needed to complete your Nagad top-up or Bank Transfer settlement. We retain your account and transaction records for as long as your account is active and for the period required under applicable law. If you close your account, we follow the retention schedule required by the jurisdiction governing your eligible region. Any questions about how long specific records are kept can be directed to our support channel. Availability of all features and the extent of this policy's application depend on your local law and the region in which you are accessing ckd44.
This policy covers data we collect and process directly through ckd44. It does not extend to third-party services you access from links on our platform, and it does not govern how payment processors handle data on their own systems. Understanding the boundary helps you know exactly where our obligations begin and end.
Login activity, session history and account settings are all within scope. We control this data and you can request a review of it through your account dashboard after you log in.
Deposits and withdrawals processed through Nagad or Bank Transfer generate records stored in your account history. These records are covered by this policy and are visible to you inside your account.
Game interaction data — such as which titles you open — is collected to maintain your session and account history. This falls inside our policy scope and is not shared beyond what is needed to run the service.
If you follow a link away from ckd44, or if a payment processor operates its own portal, those services are governed by their own privacy terms. We do not control those environments and this policy does not apply to them.
You have real, actionable choices over the information we hold about you. Reviewing your account history is the most direct step — log in and open the account dashboard to see your transaction records, including Nagad deposits and Bank Transfer settlements, alongside your registered details. If any of those details are incorrect — your contact number, email address or name as registered — you can update them through the account settings page or by contacting support directly. If you believe data we hold is inaccurate or incomplete, raise it with us and we will check the record against what was submitted. You can also ask what categories of data we hold about you; we will respond through the support channel you used to make the request. Whether and to what extent these rights apply in full depends on your local law and the eligible region from which you access ckd44.
Log into your account and open the history section to see transaction records, deposit references and account activity. No separate request is needed for data already visible in your dashboard.
If your registered name, contact number or email is wrong, update it through account settings or contact support with the correction. We will confirm once the change is applied.
If you want to know what specific data we hold or how a particular record was generated, contact us through the support channel. We will reply with the information relevant to your account.
For anything beyond the self-service options in your account — including questions about data retention or a formal data request — reach support by the contact paths listed on this page.
If this policy raises a question you cannot resolve through your account dashboard, the contact paths below are the right place to start. For data-related requests, include your registered account email and a clear description of the record or question so we can locate the right information without delay.
Open the chat icon from any page on ckd44 to reach the support team. For privacy or data questions, describe the specific record or request so the team can route it correctly.
Send data or privacy requests to our support email address shown in the contact section of your account. Include your registered details so we can match your request to the correct account.
Many data questions can be answered directly inside your account. Log in and check the history and settings sections before raising a support request — your Nagad and Bank Transfer records are already there.
We take a straightforward approach to keeping your data secure and our practices transparent. Cookies are used to maintain your session while you navigate the platform — they do not track you across other websites. You can adjust cookie preferences through your browser settings, though some site functions depend on session cookies to work correctly. Account security relies on the credentials you set at registration; we do not store payment PINs or wallet passwords. Your Nagad and Bank Transfer transaction data is passed to the relevant processor only to complete the transaction, and that data is not retained by us beyond what the applicable law requires.
We use session cookies to keep you logged in and to remember your account state across pages. We do not use cookies to build advertising profiles or to follow your activity outside the ckd44 platform.
Nagad top-up and Bank Transfer settlement data is shared only with the payment processor completing that transaction. We do not retain full payment credentials on our servers after a transaction is confirmed.
Account and transaction records are kept for the period required by the law applicable to your eligible region. After that period, records are removed from active systems according to our internal schedule.
When this policy changes in a way that affects your rights or how we handle your data, we will publish the updated version on this page. The current version is always the one shown here; check back if you have questions about recent changes.
These are the questions we hear most often about how we handle account and transaction data. If your question is not covered here, reach us through the contact paths in the support section above.
We collect the details you enter during registration — your name, email address and contact number. Once you make a transaction, records linked to that activity, such as a Nagad deposit reference or Bank Transfer timestamp, are also stored in your account history.
Yes. Log in to your account and open the history section. Your Nagad deposits, Bank Transfer settlements and other account activity are listed there. No separate data request is needed to access records already visible in your dashboard.
We share data with payment processors — such as those handling your Nagad or Bank Transfer transactions — only to the extent needed to complete that specific transaction. We do not sell your personal data or share it for advertising purposes.
We retain account and transaction records for as long as your account is active and for the additional period required by the law applicable to your eligible region. The exact retention period depends on local regulatory requirements, not a fixed number we can state universally.
Go to account settings after logging in and update the relevant field. If you cannot make the change yourself, contact support through live chat or email with your account details and the correction you need. We will confirm once the update is applied.
The policy covers all accounts on ckd44. Whether you can access the platform and the specific rights available to you depend on your local law and the eligible region from which you are connecting. We cannot make legal determinations on your behalf — check your local rules.